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Evolving the UX Conversation

Posted in Community, Findability, Usability | June 3rd, 2010

I wanted to share a way of thinking about the User Experience discipline that I believe will help us evolve the conversation to that next level with businesses, including:

* Perpetually evaluating our understanding of the tools and processes that make up our respective (and very similar) industries. (UX, IA, IxD, HCI, etc.)
* Move the conversation away from the merits of a specific set of tools or processes
* Ask better questions of users and the answers we capture beyond the data points
* Come together and recognize, as Jesse James Garrett pointed out at last years’ IA Summit, that engagement is our collective objective or end state.

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