In the IA/UX/IxD communities we’ve focused a lot on design elements, how to structure and organize information, while always staying focused on the user. We all design for other people, and yet I almost never hear thought leaders discussing the value of drawing from other disciplines and the emotional element that make us human, and [...]
It continues to amaze me that even in the Information Age, where knowledge is exchanged and gathered at a pace never before seen in human history, that organizations continue to work in a top-down hierarchy. Where so-called “leaders” still believe that their title and subsequent power somehow entitles them to avoid accountability when projects fail [...]
ClickTale Web Analytics has just announced the first-ever Click Heatmap that is interactive and seamlessly integrated with ClickTale’s Link Analytics™ showing everywhere visitors’ click, hover and more. The Mouse Click Heat Maps allows any subscriber the ability to: See every click anywhere on the page, even those attempted on non-clickable elements. You’ll discover that visitors [...]
Hank “the tank” is owned by my good friend Kate. A few years ago we went on a road trip to get this “little” guy as a new born puppy up in Orillia, Ontario. Over 15 hours later we arrived back in Ottawa with Hank who, at the time, could barely lift his gargantuan head [...]
Last year I had the pleasure of attending my first Idea conference in Chicago. The experience was nothing short of remarkable! Learning from the Interaction Designers, Information Architects, and User Experience Designers from around the world I found inspiration and ideas that have helped me assist clients on many projects. This year I’m pleased to [...]
