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Evolving the UX Conversation

I wanted to share a way of thinking about the User Experience discipline that I believe will help us evolve the conversation to that next level with businesses, including: * Perpetually evaluating our understanding of the tools and processes that make up our respective (and very similar) industries. (UX, IA, IxD, HCI, etc.) * Move [...]

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ClickTale Launches Mouse Click Heat Maps

ClickTale Web Analytics has just announced the first-ever Click Heatmap that is interactive and seamlessly integrated with ClickTale’s Link Analytics™ showing everywhere visitors’ click, hover and more. The Mouse Click Heat Maps allows any subscriber the ability to: See every click anywhere on the page, even those attempted on non-clickable elements. You’ll discover that visitors [...]

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“Getting Baked” Takes on a Whole New Meaning

For the past few years, people have asked me to describe my business model. I tell them plainly, “Share everything!”. In an era of greedy corporations hoarding hundreds of millions of dollars; scams and spam; building relationships with others via the sharing of knowledge and experiences, trumps all! No one, except maybe you, cares about [...]

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How important is Plain Language…?

This spoof illustrates the importance of Plain Language when writing for the web; working with clients; or with members of your team. I don’t know if I’m more disturbed by the fact that I understood every single three letter acronym that was rambled on about in this video; or how many times I’ll hear technical [...]

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